| Frequent Questions |
Here are some answers to the most commonly asked questions about our subscription service. | |
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| How do I search for magazines? | Return to Top - Continue Shopping | |||
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1. Select a category from the drop down box at the top of each page (and hit GO) 2. Type a title in the search box at the top of the page (and hit GO) (note these special instructions)
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| What magazines can I find? | Return to Top - Continue Shopping | |||
| We are a family friendly site and have one of the largest wholesale selections of "non-adult" and "non-pornographic" magazine titles. We carry more than 1000 national publications (e.g. Fortune, Esquire, Elle, Sporting News ...) at specials of up to 85% off retail prices. Our vast selection of titles is divided into 56 exciting categories covering all varieties of interests like sports, fashion, cooking, investing, home design, news and kids. Get additional savings on over 50 exclusive BUNDLE PACKAGE DEALS where we package 3 similar titles for your convenience. Just click on the Bundles link in the Categories Search section. | ||||
| How do I order online? | Return to Top - Continue Shopping | |||
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1. Search for magazines by title, category or price 2. Add titles to your cart and check out 3. Enter billing information (prior Magmall.com subscribers can bypass this step) 4. Select a payment method - credit card, check, gift certificate ... 5. Select a shipping address for each title (for gift subscriptions) 6. Select which magazines are renewals 7. Fill out gift cards (if applicable) 8. Confirm your order |
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| What kind of subscriptions are available and for how long? | Return to Top - Continue Shopping | |||
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You can purchase New, Renewal and Gift orders for durations of 1 to 5 years. For all GIFT orders sent to USA or Canada address, you can order a free gift notice announcing your purchase. You can conveniently renew multiple subscriptions at one time, on one single form. This eliminates the need to monitor the multitude of renewal notices from publishers. Already Have A Subscription? You can renew magazines that were originally bought from us, from the publisher, or from another company. Renewal reminders are customized according to client needs, and can be prepared in 60-day, quarterly, semi-annual, or annual periods. In addition, subscribers can renew up to 9 months in advance which enables them to lock in current lower rates. Don't pay a higher price if rates increase. Avoid receiving dozens of renewal notices every year from different publishers. We can process a renewal order at today's current rates and save you money today. |
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| Can I buy a gift certificate? | Return to Top - Continue Shopping | |||
| You can purchase gift certificates in denominations of $10.00. Gift certificates can be purchased from anywhere on our site. Just type in the words "gift certificate" in the search engine box at the top of any page on our site. | ||||
| To place your order by Phone or Fax. | Return to Top - Continue Shopping | |||
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If you are paying by check or money order, then write on the invoice that you are sending a check by mail. If you are paying with a credit card, then just fill out your credit card number and expiration date on the invoice. Make sure that the name and address on the credit card matches the name and address you filled out for PURCHASER INFORMATION on the order form. To order by PHONE
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| Did you have an error when placing your order? | Return to Top - Continue Shopping | |||
| If you do not receive a confirmation email when completing your order then there was most probably an error when placing the order. Since we use a secure server, sometimes because of corporate firewalls people are unable to complete an order online. If you think this has happened to you, just save the confirmation invoice and email it to us at Email (without the credit card information) and we'll contact you with payment instructions. You can also call us toll-free at 888-ALLMAGS x and we'll complete the order by phone immediately. | ||||
| Coupons | Return to Top - Continue Shopping | |||
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Please note that some coupons have certain restrictions. Please look at the web page with the coupon for more information.
• Some offers are available to new Magmall.com customers only. • Coupons are good for any purchase at Magmall.com. A minimum purchase, not including shipping and tax, of the amount of the coupon is required. • One coupon per customer. • Coupons are valid for credit card purchases only. No money orders, cashier's checks or personal checks accepted with coupons. • Coupons are not valid with any other shipping, coupon offer or promotion. • Coupons cannot be used to purchase gift certificates. |
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| How to pay for your order. | Return to Top - Continue Shopping | |||
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You can place an order now online and pay for the purchase at your convenience with a major credit card or by mailing us a check or money order. • Credit Card (Amex, Discover, Mastercard or Visa). • Check, Money Order, Bill Me Later (Print out the invoice confirmation and mail it in with a check) • Gift certificates (Enter your Gift Certificate ID and password on the Payment Information Screen) |
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| Are there any shipping charges or sales tax? | Return to Top - Continue Shopping | |||
| There are NO additional shipping charges for delivery to a USA address. For delivery to Canada or another foreign country, Magmall.com computes shipping charges whenever you place an item in your shopping basket. You may see the shipping charge on the detail information page for any magazine. Shipping charges are automatically adjusted if you add or take out items. Note that all Canadian and other Foreign orders will need to be reconfirmed by phone or reply email before Magmall.com processes your order. Any orders not confirmed, may delay the shipping process. We have 2 special price lists for magazines to be delivered to either Canada or other foreign countries. You can access these lists from anywhere on our site by clicking on the "more options" link at the top of any of our pages. There are NO additional SALES TAX charges. The price you see is all inclusive. | ||||
| Want to cancel an order? | Return to Top - Continue Shopping | |||
| To cancel an order placed, please go to order tracking or contact us via email with instructions to cancel your order and make sure to include your order confirmation number and contact information. | ||||
| Where is the company located and how do we contact you? | Return to Top - Continue Shopping | |||
The company is based out of Los Angeles in order to provide subscribers with the highest quality in full coast-to-coast service. Subscribers can call us toll-free at 888-ALLMAGS x or send an email to Email any time with any request such as an address change, renewal request or expected start date notification. Our representatives are ready to take your call 24 hours a day.
Magmall.com is committed to communicating with the most important people in our business, you. You can reach our Customer Care Agents in any of the following manners. Write to us at Magmall.com 6310 San Vicente Blvd, Suite 404, Los Angeles, CA 90048.
Call us toll-free at 1-888-ALL MAGS x |
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| Can I get delivery outside the USA? | Return to Top - Continue Shopping | |||
| We have 2 special price lists for magazines to be delivered to either Canada or other Foreign countries. You can access these lists from anywhere on our site by clicking on the more options link at the top of any of our pages. | ||||
| How long will it take for my subscription to start? | Return to Top - Continue Shopping | |||
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We send out your orders immediately to the publishers and it generally takes between 6-12 weeks for your subscription to start. This time frame is a general industry standard. The primary reason is that publishers print the address labels up to 2 issues in advance and it takes a few weeks to be processed in their computer system. Our experience indicates that most subscriptions start within 8-9 weeks. If you buy a gift though, we send out the cards immediately notifying the recipient when to expect the magazine. And, we tell them who to call for customer service. From the time an order is processed with Magmall.com this is generally how long it takes for your magazines to begin arriving: • Weekly magazines: 2-8 weeks |
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| Did you have a delivery problem? | Return to Top - Continue Shopping | |||
| Magmall.com does not directly handle the shipping of your magazine. That is handled directly by each publisher. If you have missed issues, please contact us via email and include your order number and contact information and the magazine you are writing about. To check on the status of an order, please go to our online order tracking tool. Please don't be concerned about missing issues, we will make sure you are credited for any delays or missed copies. | ||||
| Is my purchase guaranteed? | Return to Top - Continue Shopping | |||
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| Renewal Questions and Informations | Return to Top - Continue Shopping | |||
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Two ways to renew a subscription 1. Click here to search our entire online catalogue and order online 2. Call us toll-free and get a price quote right on the phone Renew for less up to 9 months in advance Don't pay a higher price if rates increase. Plus, you can avoid receiving dozens of renewal notices every year from different publishers. Where did you order your current subscription? You can renew with us even if you subscribed elsewhere originally. We will extend your existing subscription automatically. No duplicates. And great savings. Same great savings of up to 85% on renewals. In addition to saving on "new subscriptions", you will generally get the same price savings on "renewal subscriptions". We do NOT "Automatically Renew" your subscriptions. We won't automatically charge your credit card next year. If you don't want to renew your subscription either ignore our renewal reminder when it arrives or tell us you don't want to renew. (Added Value: With other services, your subscription doesn't end until you cancel). Enjoy our FREE renewal reminder service. We notify you automatically when its time to renew. Keep continued & uninterrupted service and avoid any possible renewal delays by renewing NOW at lower rates even up to 9 months before expiration. Renew all your subscriptions at one time We keep a database of every single subscription order. You can just login, review your subscriptions and tell us what to renew, instantly and easily. | ||||
